Customer privacy
This policy explains how Sri Fashions Boutique collects, uses and protects customer information when you browse our website, contact us, make a WhatsApp enquiry, book an appointment or place a boutique order.
Last updated: 12 May 2026We may collect your name, phone number, WhatsApp number, appointment details, outfit preferences, size or measurement details, delivery or pickup information, payment status, enquiry history and messages you send to us.
When you use this website, basic technical information such as browser type, device type, pages visited and interaction data may be collected through analytics or similar tools if they are enabled.
We use customer information to answer product enquiries, confirm availability, book boutique consultations, process clothing orders, manage custom stitching, share pickup or delivery updates, provide after-sale support and send requested updates about new arrivals or offers.
Measurement and outfit preference details are used only to support tailoring, fitting, alteration and styling services requested by the customer.
If you contact us through WhatsApp, we use your number and message history to reply to your enquiry, share product or appointment information and provide boutique service updates connected to your request.
Promotional messages are sent only when you request updates or continue to interact with our WhatsApp updates. You can ask us to stop promotional messages at any time.
We do not sell customer phone numbers or personal details. We may share limited information with service providers only when needed for the boutique service, such as tailoring work, delivery support, payment processing, website hosting, analytics or customer communication tools.
We may also disclose information if required by law, regulation, legal process or a valid government request.
We keep customer information only for as long as needed for enquiries, appointments, orders, stitching records, customer support, accounting, dispute handling and legal compliance. WhatsApp update contacts are removed when a customer opts out or asks for deletion.
You can request access, correction or deletion of the personal information we control. To remove your WhatsApp number from our update list or enquiry records, use the instructions on our number deletion page.
We use reasonable administrative and technical measures to protect customer information. No website, messaging platform or storage system can be guaranteed to be completely secure, so customers should avoid sharing sensitive payment details or passwords through chat.
For privacy questions, contact Sri Fashions Boutique through the WhatsApp link on this website or visit our store in Gudur.