How We Collect WhatsApp Numbers
We collect your WhatsApp number when you message us, click a WhatsApp enquiry link, request product availability, ask for prices, book a boutique appointment, request custom stitching, sign up for new arrival updates or share your number during an in-store visit.
Why We Use WhatsApp Numbers
We use WhatsApp numbers to reply to enquiries, confirm product availability, share price information, coordinate appointments, discuss measurements, send fitting updates, confirm store pickup, manage delivery communication and provide customer support.
If you request updates, we may also send messages about new arrivals, festive collections, bridal edits, sale information, appointment slots and boutique announcements.
Consent and Customer Control
By starting a WhatsApp conversation with us, submitting your number for updates or asking us to contact you on WhatsApp, you agree that we may use that number for the related boutique communication.
You can opt out of promotional updates at any time by replying with a stop request or by using our number deletion page.
What We Do Not Do
We do not sell WhatsApp numbers. We do not use customer numbers for unrelated third-party marketing. We do not ask customers to share passwords, card PINs or sensitive payment credentials through WhatsApp.
Sharing with Service Providers
We may share a customer number only when needed to complete the requested boutique service, such as tailoring coordination, delivery support, appointment management, customer messaging tools or website and analytics services. Such sharing is limited to the purpose of serving the customer.
Retention
WhatsApp numbers may be retained while enquiries, appointments, orders, stitching work, pickup, delivery, support or accounting obligations are active. Numbers used only for promotional updates are removed when the customer opts out or requests deletion.
How to Stop Updates
To stop promotional WhatsApp messages, send a message from the same number with: Stop WhatsApp updates. To request deletion from our contact lists, send: Delete my number from Sri Fashions Boutique updates.
Stop WhatsApp Updates
Related Policies
For wider privacy details, read our Privacy Policy. For website and order terms, read our Terms and Conditions.